Privacy & Cookie Policy
Privacy Policy
I am committed to ensuring that any personal data we hold about you is protected in accordance with data protection laws and is used in line with your expectations. This privacy notice explains what personal data I collect, why I collect it, how I use it and how I protect it.
I am a registered data controller with the Information Comissioner’s Office under ZA384766.
I Victoria Mowlavi are the nominated representative for the purpose of this Act.
Information I collect from you
I will collect and process the following categories of data about you:
- Information you give me. This is information about you that you give to me by filling in forms on the website (Site), interacting with the Site or by corresponding with me by phone, e-mail or otherwise. It includes information you provide when you make an enquiry about my services.
The information you give me will include your name, address, e-mail address and phone number also any information about your health that may act as a contraindication for the treatment.
- Information I collect about you. This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information and is often collected using small data files called “cookies”. This information helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement.
Social Media Platforms
I operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.
It is my process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.
Analytics
My website uses Google Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection and automatically delete user and event data that is older than two years.
Uses made of the information
I try hard to send only a minimal amount of communication out and when I do, I like to think that it could be worth your time to glance as it as it may trigger an idea for a gift or to remind you to take some well-deserved time out.
My client list is varied, and thus, the level of detail that I hold is reflective of that. I don’t tend to send out ongoing communications about the services I offer, more allow my clients to get in touch with me. Therefore, the data that I hold is purely to ensure I know who my regular clients are when they do get in touch and what they have requested from me in the past.
As a reminder, for all clients, I currently hold:
- Your home address
- Your name
- Your e-mail and/or telephone number
I use this:
1) To keep an accurate log of previous requests and have a familiarity with those getting in touch with me.
2) To send you information regarding products, offers and important updates like this one. (Although rare, there is the odd occasion that I reach out to my client base)
What I do not do is:
- Sell your contact data
- Pass on any 3rd party details without your written consent
How I protect your data
I protect unauthorised access to your personal data and prevent it from being lost, accidentally destroyed, misused, or disclosed by:
- Keeping all written paper files and personal data locked away in a filing cabinet
- All electronic data held on the laptop is kept secure by password protected files and only using a secure internet connection.
Your rights
You have the right to:
- Request the access, amend or correct your personal data
- Request that inaccurate or incomplete information about you is rectified
- Request the right to be informed about the collection and use of your personal information
- Request the deletion or removal of your information where there is no further reason for us to use it
- Restrict the use of your information
- Object to certain uses (such as marketing purposes)
If you would wish to exercise these rights at any time or if you have any questions, comments or concerns about this privacy notice, or how I handle your data please contact myself Victoria Mowlavi.
Victoria@victoriamowlavi.co.uk
07527 702691
Changes to my privacy policy
You will be notified of any changes where appropriate.
Cookie policy
This website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the website.
By continuing to browse the website, you are agreeing to our use of cookies as set out by this policy.
- Information about cookies
A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device. They contain information that is transferred to your hard drive.
The cookies that we could use can be split into the following categories:
- Necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into parts of the website.
- Analytical cookies. These cookies allow us to recognise and count the number of visitors to the website and to see how they move around within the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
- Third party cookies. These are used to third parties (such as Google) to enable their services to work, for example Google Captcha on forms or Google Maps. Some third parties use their cookies for advertising purposes. We have no control over these cookies and provide a link to the third party’s privacy policy, where you may have the option to opt-out of their data collection.
We use the following cookies:
| Category | Cookie Name | Purpose |
|---|---|---|
| Necessary Cookies | PHPSESSID | Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
| Necessary Cookies | cookiesAccepted | Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
| Necessary Cookies | cookiesAcceptedAnalytics | Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
| Necessary Cookies | cookiesAcceptedFacebook | Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
| Necessary Cookies | cookiesAcceptedTwitter | Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
| Analytical cookies | '_utma','_utmb','_utmc','_utmt','_utmv','_utmz' | Used to see how our website users navigate the site |
| 'personalization_id','lang' | Used by Twitter to deliver social platform content on the website | |
| 'fr' | Used by Facebook to deliver website content on a social platform | |
| Open Street Map | 'qos_token' | Used by Open Street Map to display maps on the website |
3. How you can block cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, please be aware that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website or use the functionalities contained on it.
